Sask DLC Staff Help Desk Portal
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Knowledge base
General
FAQ
14
How do I get Microsoft Office on my personal computer?
What do I do when my computer will not boot because of a "Missing operating system" error message?
How do I get SMART software for home use?
How do I change my Sask DLC password?
How Do I log into DropBox for Sask DLC?
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Getting Started
3
Pearson Saskatchewan Portal subscriptions
Logging into your computer for the first time
How to Setup fingerprint id log in on your windows machine
Moodle Tutorials
1
How to Reset Quiz Attempts in Moodle
Professional Learning
13
Course Development and Standards
How to use your laptop pen for mark ups and whiteboards
Lunch & Learn - All Things Tracking
Lunch n Learn - OLF
Lunch & Learn - Using Sora
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IT Department
Tech Solutions
18
Microsoft Word issue with Smartboard Software
Uninstalling Configuration Manger Client
Application Catalog Not Working
Low Disk Space
Airserver not Working
View all 18
DLC Teacher Support
Branding
10
Where can I find Sask DLC powerpoint templates, word templates, fonts and icons?
How do I create a screenshot for tutorials
How do I create a Microsoft Word template from a Word document?
Copyright Decision Tool
How do I apply a template to a Power Point presentation?
View all 10
Online Course Support
81
How do I add my course introduction block?
How do I add alert messages in my online course
The Registration and Progress Tracking Sheet
How do I set up a group in a course?
How do I message a student or a group of students
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YouTube Support
4
How to Create a YouTube Account
How do I create a Youtube playlist?
Closed Caption Transcripts in Youtube
How do I add a YouTube playlist to my online course?
Teams
7
What is the difference between a favorite channel and a follow channel
Calling Phones using Microsoft Teams
How To Manage Control Settings in Teams
How to Uninstall Copies of Teams
How to Download Microsoft Teams from Cell Phone
View all 7
Outlook Support
6
How to share distribution lists using Outlook 2016
How do I use delayed delivery to send an email using Outlook ?
How do I book a room in the DLC?
Outlook 2016 Efficiencies
How do I Backup and Restore my Outlook Templates as a Sun West DLC Teacher?
View all 6
Other
26
Setting Availability Times and Dates in School Interviews for Parent Contact Nights
How to login in to Edonline
Logging into Clevr
Lesson Planning for Online Instruction
What are personalized pathways?
View all 26
Basecamp Support
4
Navigating the home screen
How to view archived teams or projects
Navigating a project page
How to Log Into Basecamp
Development Versioning
1
Version 2 Online Implementation Checklist
DLC Development Best Practices
14
YouTube & File Naming Protocols
How do I add the DLC template to Word?
Audio Books
Pre-Teaching Vocabulary
Print Tools
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SST
3
Parenting and teaching anxious children
Living and learning with ADHD
Parenting and teaching children with reading disabilities
DLCgo
Getting Started
15
How do I log into online courses?
What is the dashboard?
What is a mentor role in DLCgo?
How do I see a students grade?
Who can approve a student application?
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Managing Student Data
3
How do I change a student's information?
Communicating with Concerned Students in DLCgo
Dropping a Student in DLCgo
DLCgo Manual
The TEACHER Role Dashboard
5
The TEACHER Role Dashboard
Changing your Password
Contact Support
Go to LMS (Online Course)
Customizing your Dashboard
The Navigation Tabs and their Functions
9
The Navigation Tabs and their Functions
The Students Tab
The Enrollments Tab
Teachers Tab
The Mentor Tab
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Student Profile
1
The Student Profile
The Student Experience
1
The Student Experience
New Registrations
1
What happens when I get a new Student?
Current Enrollments Pages
1
Current Enrollments Pages
Completion Rates
0
Maintaining Enrollment Start and End Dates
1
Maintaining Enrollment Start and End Dates
Communicating in DLCgo
3
Communicating in DLCgo
Students Tab
Enrollments Tab
Course Access and Common Issues
1
Course Access and Common Issues
Glossary
1
Glossary
Tech Team Tutorials
E-glass
6
eGlass Tutorial #1 - Introduction
eGlass Tutorial #2 - Setup
eGlass Tutorial #3 - Configuration
eGlass Tutorial #4 - Recording
eGlass Tutorial #5 - Media
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Mathletics Supports
2
Assigning Activities in Mathletics
Mathletics Supports for K-9 Teachers
Timecards and Payroll
Timecards and Payroll
14
2023 - 2024 Semi Monthly and Monthly Timecard Deadline
ADP - Getting Started
Registration Quick Reference Card For Employees/Associates
Employee and Manager Service Centre
FAQs
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Community forums
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